At SKDG Ayurvedic, we strive to provide the best quality ayurvedic products and ensure customer satisfaction. This Return & Refund Policy outlines the conditions under which returns and refunds are applicable.

1. Return Policy

1.1 Eligibility for Returns:

• Products are eligible for return if they are unopened, unused, and in their original packaging.
• The return request must be initiated within 7 days of receiving the product.

1.2 Non-Returnable Items:
Due to the nature of ayurvedic products, the following items are non-returnable:

• Opened or used products.
• Products damaged due to mishandling after delivery.
• Items purchased on sale or as part of a special promotion.

1.3 Return Process:

• To initiate a return, contact us at +91 9592244442 or email us at skdgayurvedic22@gmail.com with your order details and reason for return.
• Once approved, the product must be securely packaged and shipped to the address provided by our support team.
• Customers are responsible for return shipping costs unless the product received was damaged or defective.

2. Refund Policy

2.1 Eligibility for Refunds:

• Refunds are applicable only for returned products that meet the return eligibility criteria.
• Refunds are not applicable for non-returnable items.

2.2 Refund Process:

• After receiving and inspecting the returned product, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 7-10 business days and credited to the original payment method or as store credit, as per your preference.

2.3 Refund Exceptions:

• Shipping charges are non-refundable.
• Refunds will not be issued for returned products that do not meet our return policy criteria.

3. Damaged or Defective Products

3.1 Reporting Damages:
If a product is damaged or defective upon delivery, please notify us within 48 hours of receipt by contacting us at +91 9592244442 or emailing skdgayurvedic22@gmail.com with photos of the damaged product and packaging.

3.2 Replacement or Refund:
We will offer a replacement or refund for damaged or defective products after verifying the issue. Return shipping costs for defective items will be covered by SKDG Ayurvedic.

4. Cancellation Policy

4.1 Order Cancellation by Customer:

• Orders can be canceled before they are shipped. To cancel an order, contact us at +91 9592244442 or skdgayurvedic22@gmail.com.
• If the order has already been shipped, it cannot be canceled, but you may initiate a return after delivery as per our return policy.

4.2 Order Cancellation by SKDG Ayurvedic:
We reserve the right to cancel orders due to product unavailability, payment issues, or other unforeseen circumstances. In such cases, a full refund will be issued.

5. Contact Us

For any return, refund, or cancellation-related inquiries, please contact us:

• Phone: +91 9592244442
• Email: skdgayurvedic22@gmail.com

We value your trust and aim to resolve your concerns promptly and efficiently. Thank you for choosing SKDG Ayurvedic for your health and wellness needs.